Terms & Conditions
Last updated: April 17, 2026
Welcome to rootr. — the plant-swapping app for neighbors. These terms set the ground rules so everyone has a good experience. By using rootr., you agree to play by them.
1. What rootr. is
rootr. is a platform that connects neighbors who want to swap, share, or give away plants. We provide the space to discover nearby plants, chat with growers, and arrange swaps. We're the matchmaker — the actual swap happens between you and your neighbor.
2. Advertising
rootr. is free to use, and we plan to keep it that way. We sustain the app by showing tasteful ads between swipes and in other areas of the app. Revenue from ads goes directly into building and improving rootr. for you and your neighbors.
- Ads may appear between swipes during discovery
- We aim to keep ads relevant and unobtrusive
- We reserve the right to adjust ad placements as the app evolves
- We will never sell your personal data to advertisers (see our privacy policy for details)
3. Usage analytics
We collect anonymized usage data — like which screens you visit and how you interact with features — to understand what's working and improve rootr. This data is processed on our own servers, not by third-party analytics providers. For full details on what we collect and how, see our privacy policy.
4. Your account
You sign in with your email via an 8-digit one-time code — no password needed. By creating an account, you agree that:
- You're at least 13 years old
- The information you provide is accurate
- You'll keep your account secure (don't share your sign-in codes)
- You're responsible for everything that happens under your account
5. Your content
When you add plants, upload photos, write descriptions, or send messages, that content is yours. By posting it on rootr., you give us a license to display it within the app — for example, showing your plant listing to nearby users. We won't use your content for anything else.
You agree not to post content that:
- You don't have the right to share
- Is misleading about what you're offering
- Is illegal, harmful, or harassing
- Contains spam or commercial solicitation
6. Plant swaps
Let's be clear about our role: rootr. helps you find nearby plants and connect with the people growing them. The actual swap is between you and the other person.
- We don't inspect, verify, or guarantee the health or quality of any plant
- We don't handle delivery — that's between you and the other swapper
- Meet-ups happen at your own discretion and risk (we always recommend public spaces)
- If a swap goes sideways, you can rate the experience and reach out to us, but we can't undo a swap
7. User interactions & in-person safety
rootr. connects neighbors, but we are not a party to any meet-up, swap, or relationship that takes place between users. We do not screen, vet, background-check, or verify the identity of anyone who uses the app. Like any platform that brings strangers together, rootr. can attract bad actors, and we cannot guarantee that every person you meet will act in good faith.
We strongly encourage you to use common sense when arranging an in-person swap:
- Meet in a public place — a park, a front porch, a driveway, a coffee shop
- Meet during daylight hours when you can
- Bring a friend, or let someone know where you're going and when to expect you back
- Trust your gut — it's always okay to cancel or walk away if something feels off
- Don't share your home address, financial information, or identity documents with other users
- Report concerning behavior to [email protected] so we can investigate and, if needed, remove the user
Assumption of risk. By using rootr. to communicate with or meet other users, you acknowledge that you do so at your own risk and that you are solely responsible for your own safety and decisions.
Release. To the fullest extent allowed by law, you release SilvaByte, LLC, its owners, employees, and affiliates from any and all claims, demands, damages, losses, or liabilities — known or unknown, in contract, tort, or otherwise — arising out of or related to the conduct of other users, whether online or in person. This includes but is not limited to bodily injury, emotional distress, harassment, fraud, theft, property damage, or worse.
8. Being a good neighbor
rootr. works because people show up honestly. Please:
- Be truthful about your plants — describe them accurately, note any issues
- Respond to swap requests and messages in good faith
- Don't use rootr. for commercial sales or business purposes
- Don't list anything that isn't a plant or plant-related item
- Treat other users with respect
- Don't try to game the system (fake accounts, spam swipes, etc.)
We reserve the right to suspend or remove accounts that violate these guidelines.
9. Location services
rootr. is location-based — that's the whole point. You grant us permission to use your device's location to show you nearby plants and show your plants to nearby users. You control your search radius in settings, and you can revoke location access through your device at any time (though the app won't be very useful without it).
10. Intellectual property
The rootr. name, logo, design, and app code belong to SilvaByte, LLC. You're welcome to use rootr. — that's what it's for — but please don't copy, modify, or distribute the app itself or its branding without our permission.
11. Disclaimers
rootr. is provided "as is." We work hard to keep things running smoothly, but we can't promise the app will always be available or bug-free. Specifically:
- We don't guarantee any particular plant's condition, identity, or suitability
- We're not responsible for interactions between users outside the app
- We don't guarantee that location data is perfectly accurate
- Service may be interrupted for maintenance or updates
12. Limitation of liability & indemnification
To the fullest extent allowed by law, SilvaByte, LLC and its owners, employees, and affiliates are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of rootr. — including but not limited to plant-related mishaps, failed swaps, hurt feelings when someone passes on your prized pothos, or the acts or omissions of any other user (whether occurring online or in person). See User interactions & in-person safety above for the specific release that applies to user-to-user conduct.
You agree to indemnify and hold harmless SilvaByte, LLC and its owners, employees, and affiliates from any third-party claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of rootr., your content, your interactions with other users, or your violation of these terms.
13. Termination
You can delete your account at any time from within the app. This permanently removes your profile, plant listings, messages, and swap history. We may also suspend or terminate accounts that violate these terms.
14. Changes to these terms
We may update these terms from time to time. When we do, we'll update the date at the top of this page. If the changes are significant, we'll do our best to let you know through the app. Continued use of rootr. after changes means you accept the new terms.
15. Governing law
These terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles.